Nursing is at the heart of safe, respectful and compassionate care. The nursing team is led by Naftali Pkopus.
Patient-centred care, every step of the way
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Nursing team photo
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Nursing leadership
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Leader portrait
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Nursing department lead
Naftali Pkopus
Nursing Team Lead
Naftali Pkopus leads the nursing team at Shalom Springs Hospital. The role supports coordination among nursing staff and the wider clinical team, helping ensure that patient assessment, nursing care, monitoring and follow-up are connected across the patient's care journey.
The role of nursing
Nurses support people throughout their hospital visit—from the first assessment and treatment through monitoring, health education and discharge planning. They work closely with doctors, clinical officers and other healthcare professionals so care is coordinated around each patient's needs.
Key areas of nursing care
01 / ASSESS
Initial assessment
Listen to the patient's concerns, gather relevant health information, check vital signs and identify needs that require prompt attention.
02 / CARE
Everyday support
Provide practical assistance with comfort, hygiene, mobility, nutrition and other daily needs while protecting dignity and personal preferences.
03 / TREAT
Treatment and medicines
Carry out prescribed care and administer medicines within professional scope and hospital procedures. Observe responses and report concerns.
04 / MONITOR
Ongoing observation
Reassess patients, record observations and promptly alert the clinical team if symptoms or a patient's condition change.
05 / GUIDE
Health education
Explain care plans, medicines, follow-up and practical steps patients and families can take to support recovery and ongoing health.
06 / COORDINATE
Team communication
Share clear information with colleagues and help coordinate investigations, procedures, referrals and transitions between care settings.
07 / PROTECT
Safety and infection prevention
Follow hygiene and infection-control practices, maintain a safe care environment and use clinical equipment appropriately.
08 / RECORD
Documentation
Keep clear, timely records of assessments, care provided, medicines administered and relevant patient responses.
09 / SUPPORT
Respectful, compassionate care
Attend to patients with courtesy, listen to their concerns and support their comfort, privacy and wellbeing.
What patients and families can expect
Patients and families can expect the nursing team to:
Listen to questions and concerns.
Explain care in clear, understandable language.
Respect privacy, dignity and personal preferences.
Share relevant information with the wider clinical team.
Patients can help the team provide appropriate care by sharing:
Known allergies and current medicines.
Important medical history.
New or worsening symptoms.
Questions about instructions, treatment or next steps.
