Biomedical services help keep medical equipment safe, functional and ready for clinical use. The Biomedical team is led by Moses Krop.
Patient-centred care, every step of the way
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Biomedical leadership
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Biomedical department lead
Biomedical department lead
Moses Krop
Biomedical Lead
Moses Krop leads the Biomedical team at Shalom Springs Hospital. The role supports coordination among biomedical staff and the wider clinical team, helping ensure that equipment checks, maintenance, troubleshooting, safe use and service records are coordinated to support clinical care.
The role of the Biomedical department
The Biomedical department supports healthcare teams through the safe management of medical equipment and technology. Work may include equipment checks, maintenance coordination, troubleshooting, user guidance and documentation. Biomedical staff collaborate with clinicians and hospital operations to support reliable patient care.
Key areas of biomedical services
01 / CHECK
Equipment checks
Inspect medical devices and accessories for visible damage, service status and readiness, following manufacturer guidance and hospital procedures.
02 / EXPLAIN
Clinical user support
Work with clinical users to understand equipment needs, provide appropriate technical guidance and escalate concerns that need specialist attention.
03 / TROUBLESHOOT
Technical support
Respond to reported equipment issues, perform appropriate initial checks and arrange qualified repair or escalation where needed.
04 / CALIBRATE
Performance and calibration
Coordinate testing or calibration where required, keep results documented and flag devices that need further technical review.
05 / TRACK
Equipment records
Maintain accurate equipment inventories, service histories and fault reports in line with hospital record-keeping procedures.
06 / GUIDE
User guidance
Help clinical users understand safe operation and routine checks for equipment, within the Biomedical team's scope and training.
07 / PROTECT
Equipment safety
Check relevant equipment and report faults, hazards or missing items promptly so devices needing review can be managed safely.
08 / COORDINATE
Clinical team coordination
Work with clinical and operations teams to plan equipment availability, repairs, replacements and safe continuity of service.
09 / DOCUMENT
Accurate records
Complete biomedical documentation clearly and promptly, following the hospital's procedures and professional requirements.
How Biomedical supports patient care
Clinical teams can expect Biomedical support to:
Respond to equipment faults and service requests.
Share clear information about equipment status.
Support safe use through appropriate guidance.
Coordinate maintenance and technical escalation.
Patients and families can support safe care by telling their care team about:
Any equipment-related concern they notice.
Alarms, damage or unusual device behaviour.
Questions about equipment used in their care.
Any discomfort or difficulty while connected to a device.
